How can I book an apartment?

Please visit the reservations link and fill out the required information.
Someone will contact you within 72 hours to confirm availability.
How do I pay for the apartment?

We accept Visa and MasterCard, cash (colones, euros and US dollars) and traveler's checks (US dollars only). Once a reservations agent contacts you to confirm your reservation, you will receive further payment instructions.
Is there a minimum time I have to stay for?

There is a 3 night minimum for stays with Casas del Toro.
What is the check in / check out time?

2 PM is the check-in time, 11 AM is the check-out. If you need to check-in or check-out outside of this timeframe, please contact us and we will do our best to work with you.
Will we have a broadband Internet connection for our laptop?

Yes, all apartments are equipped with wireless Internet.
Can I take my dog?

Unfortunately, for the comfort of all of our guests, animals are not permitted.
How far are we from the most important attractions (Monteverde Reserve or The Zip Lines)?

Being a small community, all attractions are easily accessible from Casas del Toro. We are located 10 minutes from town by car and 20 minutes walking. We are also situated between the Monteverde Reserve and the Canopy Zip lines and close to several restaurants and a supermarket.
Are all the apartments the same?

All apartments maintain the same modern conveniences and high quality appliances. However, each apartment is designed and decorated differently and accommodate different numbers of guests. Please review the description and pictures of each apartment to be sure you are selecting the apartment most appropriate for your needs.
Are there accessories in the kitchen?

All kitchens are fully equipped with refrigerator, oven, microwave, coffee maker and blender. All apartments with the exception of #3 also have a dishwasher.
Is there anywhere to park the car?

Yes, there is free parking provided on the CPI campus and at Casas del Toro Anexo.
Who will keep the apartment clean?

The housekeeping staff clean all apartments daily, with the exception of holidays.
What happens if I cancel my booking?

You may cancel 15 days before your arrival date without penalty. Any reservations with less than 15 days notice will incur a 1 night penalty charge.
Is there someone on your staff who can help with tourist activities in Monteverde?

Yes, we can offer tours and transport throughout all of Costa Rica! CPI has secured discount rates with the safest and most well recognized tour operators in Monteverde and Costa Rica and we pass those saving on to you!
Please come to the main office of CPI Monday-Friday from 8:00AM - 5:00PM to speak with someone about available tours and transport. We look forward to serving you.
If you want see an example of the contract please Click Here!!!
 

Cerro Plano, Santa Elena de Monteverde, Costa Rica, Centroamérica.
Tel.(506) 2645-5441 ext.103 Fax.(506) 2645-6349 e-mail: montever@cpi-edu.com